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Automated Close: Client Setup

This guide walks through setting up Automated Close for a client. Follow these steps in order to avoid hidden dependencies.

Prerequisites

Before setting up automated close, ensure:

  • The client record exists in Settings > Clients
  • You have the client's chart of accounts (or a plan to create one)
  • ERPNext credentials if the client uses ERPNext

Step 1: Create and verify the client record

  1. Go to Settings > Clients and select the client.
  2. Confirm the right panel has the correct contact information.
  3. Ensure the client is in the correct org context.

Step 2: Set up Chart of Accounts (COA)

Choose one of three paths:

MethodBest for
Apply Standard TemplateFastest option. Use when the client follows a standard chart structure.
Build with AIGenerate a COA from transactions or bank statements. Good for new clients.
Sync from ERPNextUse when the client already has a COA in ERPNext. Requires a working connection.

Success criteria:

  • COA status shows as available/ready
  • Account count is populated

Step 3: Connect ERPNext (if applicable)

If the client uses ERPNext:

  1. Click Test ERPNext Connection to verify connectivity.
  2. If the test succeeds, run Sync ERPNext COA.
  3. For accounting dimensions:
    • Click Refresh from ERPNext in the accounting dimensions section.
    • If you see an error, contact support — this is a known issue being resolved.

Step 4: Configure close template

In the Close Configuration section:

  1. Select a template from the dropdown.
  2. Optionally skip non-required steps.
  3. Optionally add client-specific steps.
  4. Preview the sequence to confirm the order.
  5. Click Save.

Success criteria:

  • Save succeeds without errors
  • Re-opening the client shows the persisted template and any overrides

Step 5: Configure accrual schedules (optional)

If the client uses accrual basis accounting with recurring adjustments:

  1. Go to the Accrual Schedules panel.
  2. Define recurring accrual logic — accounts, amounts, and frequency.
  3. Save the schedule.

Step 6: Start first close period

From the close dashboard:

  1. Create a period — Set the start date, end date, and accounting basis.
  2. Kick off automation — This starts the automated workflow.
  3. Run variance/reconciliation — Execute these actions as the period progresses.
  4. Generate close pack — Create the export binder when the period is ready.

Success criteria:

  • Status transitions move through: collecting > processing > reconciling > review > closed
  • The items list shows required tasks and their completion state

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